Frequently Asked Questions

Accounting & Billing

Sure, you can pay your dues in advance. Your payments will be on the prepaid balance and they will be reduced every time the assessments are charged.

Yes, you can pay with a credit card or check online through Front Steps Pay. Under the My Resident area, click on Pay Your Account to pay online.

No, usually your escrow account includes the taxes and insurance. The payments for the Condominium Association are separate. Please check with your mortgage company to verify this.

The system automatically generated a coupon for every owner regardless of their balance. This is your notice that your account will be charged for the amount of the assessments on the date printed on the coupons.

Please make all checks payable to Tidelands COA and not to Artemis Lifestyles.

Artemis Lifestyles uses Frontsteps Pay to process all credit card payments online. The fee is charged by the credit card processor and not by Artemis Lifestyles.

Architectural Review (ARB/ARC) Questions 

There are many reasons to submit an architectural change request, the biggest being for your own protection. If a guideline were to change that puts you in violation, having an approved request allows you to be “grandfathered in” thus preventing you from being cited for the violation. Another reason for submitting the request is to show other owners in the community that the changes you make are considered aesthetically pleasing, although another owner may not like your taste.

Per the Rules and Regulations, no satellite dishes shall be permitted on any lanais/balcony or in any windows or on any portion of the common or limited common elements of Association Property unless installed according to the provisions of the Condominium Documents.

If the work to be completed requires any permits or licenses from the city, county or state, it is your responsibility to research and obtain those permits and submit them along with an architectural change request form. The Association, Board of Directors and management company are not responsible for researching or obtaining permits on behalf of the owner.

If you have a question about an architectural change request that you intend to submit or have already submitted, please contact the Customer Care Department, (407) 705-2190.

General Community Questions

A property management entity contracted by a Board of Directors or community to provide a variety of services including but not limited to collecting assessments, sub-contractor endeavors, financial advisement and statement/reports preparation and analysis, general maintenance and problem resolution, and advisement on legal and other property related matters. Some of these companies manage hundreds of properties simultaneously, while others focus on individual properties.

A set of rules or guidelines regarding the operation of a non-profit corporation such as a Board. Bylaws generally set forth definitions of offices and committees involved with the Board of Directors. They can include voting rights, meetings, notices, and other areas involved with the successful operation of the Association.

The term CC&R refers to ‘Covenants, Conditions & Restrictions.’ A real covenant is a legal obligation imposed in a deed by the seller of a home and or property upon the buyer of the real estate to do or not to do something. Such restrictions frequently ‘run with the land’ and are enforceable on future buyers of the property. Examples might be to maintain a property in a reasonable state of repair, to preserve a sight-line for a neighboring property, not to run a business from a residence, or not to build on certain parts of the property. Many covenants are very simple and are meant only to protect a neighborhood from homeowners destroying trees or historic things or otherwise directly harming property values. Some can be more specific and strict, outlining everything a homeowner can do to the exterior of their home, including the number of non-familial tenants one may have, acceptable colors to re-paint the home, exactly when holiday decorations are allowed up, automobile placement or repair on property, satellite placement, etc.

In relation to an COA, Community or other formal organization, a director is an officer charged with the conduct and management of its affairs. The directors collectively are referred to as a board of directors, and are generally elected or appointed. Sometimes the board will appoint one of its members to be the chair, making this person the President of the Board of Directors or Chairman.

The association consists of all owners within each community. Each and every owner is a member of the association. Membership is not optional. The Board of Directors consists of those owners who have been elected to conduct the day-to-day business of the association and make the decisions that affect all owners.

A Condominium Association (COA) is a legal entity created by a real estate developer for the purpose of developing, managing and selling a community of condos ot townhomes. It is given the authority to enforce the covenants, conditions & restrictions (CC&Rs) and to manage the common amenities of the development. It allows a developer to end their responsibility over the community, typically by transferring ownership of the association to the owners after selling. Generally accepted as a voluntary association of homeowners gathered together to protect their property values and to improve the neighborhood, a large percentage of U.S neighborhoods where condominiums exist have an COA. Most condominium associations are nonprofit organizations and are subject to state statutes that govern non-profit corporations and condominium associations.

No. A predetermined set of fees usually referred to as Dues or assessments are collected by COAs, Community Associations, or divisions of property management for the upkeep of said organizations or neighborhoods in general. These fees are billed at intervals, sometimes by month, quarter, or annually.

An assessment is something used to manage and maintain the community. Some of the expenses that must be paid include, but are not limited to water, electricity, repairs, maintenance, improvements, community management, mailings to owners, insurance and legal fees. Some money is also put into a reserve account to pay for future maintenance.

The Community Manager sends violation letters for all violations observed during inspection and all violations reported by other owners. It is possible that some violations are not observed and thus no violation letter is sent.

The Community Manager sends violation letters for all violations observed during an inspection of the community or reported by another owner. The letter you received states the specific violation and the date it was reported.